Privacy Policy

 

Seaglass Franchising (“Seaglass,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains what information we collect through franchising.seaglass.com (the “Site”), how we use and share it, and the choices and rights available to you. It applies solely to information collected through this Site.

Information We Collect

We collect the following categories of personal information:

  • Contact and identity information you provide through inquiry and registration forms, such as your name, email address, phone number, mailing address, and state of residence.
  • Franchise inquiry information you choose to share with us, such as your professional background, business experience, available capital, and markets of interest.
  • Communications you send us, including emails, form submissions, and records of calls or texts with our franchise development team.
  • Device and usage information collected automatically, such as IP address, browser and device type, pages viewed, time on site, and the path you take through the Site.
  • Advertising and analytics data collected through cookies, pixels, and similar technologies operated by us and by third parties such as Meta and Google, which may link your activity on the Site to your accounts or devices.

How We Use Your Information

  • To respond to your franchise inquiry and communicate with you about franchise opportunities;
  • To evaluate franchise candidacy and manage our relationship with you through our customer relationship management systems;
  • To operate, improve, and secure the Site and understand how visitors use it;
  • To deliver and measure advertising, including on third-party platforms;
  • To comply with legal obligations, including franchise sales laws; and
  • To protect our rights, safety, and property and those of others.

How We Share Your Information

We do not sell your personal information for money. We share personal information with:

  • Service providers that support our operations, including our customer relationship management platform (monday.com), workflow automation tools (Zapier), email and analytics providers, and website hosting.
  • Our franchise development team and affiliates, including any third-party franchise brokers or referral partners, who may contact you about your inquiry.
  • Advertising partners. We use cookies and pixels from platforms such as Meta to measure and deliver advertising. Under some state laws, this is considered “sharing” or “targeted advertising,” and you may opt out as described below.
  • Legal and safety recipients, where required by law, regulation, legal process, or to protect rights and safety, including disclosures required under federal and state franchise laws.
  • Successors, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

Cookies and Tracking Technologies

Cookies are small text files placed on your device. We use them, along with pixels and similar technologies, for site functionality, analytics, and advertising. Some of these technologies — including the Meta pixel — collect information that may identify you or your device and may be shared with the third parties that operate them. You can manage your preferences at any time through our [cookie plugin or your browser settings. We honor the Global Privacy Control (GPC) browser signal as an opt-out of sale, sharing, and targeted advertising where required by law.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

  • Know and access the personal information we hold about you, in a portable format;
  • Correct inaccurate personal information;
  • Delete your personal information;
  • Opt out of targeted advertising and of the “sale” or “sharing” of personal information; and
  • Not receive discriminatory treatment for exercising these rights.

To exercise any of these rights, email us at [email protected] [confirm address] or use the “Do Not Sell or Share My Personal Information” link in the Site footer. We will verify your request using the information you provide and respond within the time required by your state’s law (generally 45 days). You may use an authorized agent where your state permits. If we decline a request, you may appeal by replying to our response, and we will explain the outcome; if you remain unsatisfied, you may contact your state attorney general.

Communications and Your Choices

When you submit a form consenting to receive calls, texts, or emails, you may revoke that consent at any time — reply STOP to end texts, use the unsubscribe link in any email, or contact us directly. Consent to receive communications is never a condition of doing business with us.

Data Retention

We retain personal information for as long as needed to fulfill the purposes described above, including evaluating and documenting franchise inquiries as required by franchise sales laws, and then delete or de-identify it. Retention periods vary by record type.

Security

We use administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we encourage you to use care when sharing information online.

Children’s Privacy

The Site is intended for adults exploring franchise ownership. It is not directed to children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us personal information, please contact us and we will delete it.

Links to Other Websites

The Site contains links to websites operated by others, including independently owned and operated Seaglass offices. Those sites have their own privacy practices, and this Policy does not apply to them. We encourage you to review the privacy policy of any site you visit.

Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above, and for material changes we will provide more prominent notice on the Site. Your continued use of the Site after changes take effect indicates your acceptance of the updated Policy.

How to Contact Us

Questions, concerns, or requests regarding this Policy or your personal information may be directed to:

Seaglass Franchising, LLC  •   5328 Yacht Haven Grande, Suite 105, St. Thomas, USVI 00802   •   [email protected]